Whoever designs the machine knows how to fix it. Every machine is engineered inside Projepack, so service doesn't depend on third parties.
Open a service request through the form, by phone or by the service e-mail. Tell us the machine model to speed things up.
What technical support does
Service in 10 states
Amazonas, Ceará, Goiás, Minas Gerais, Espírito Santo, Rio de Janeiro, São Paulo, Paraná, Santa Catarina and Rio Grande do Sul.
In-house after-sales team
After-sales and technical service by Projepack's own team, not third parties.
Maintenance guide
Every machine ships with an instruction manual and a daily, weekly, monthly and yearly maintenance guide.
Factory warranty
Every machine leaves the factory with a one-year warranty.
Online manuals
Operation manual, inverters and film threading for each series, available whenever you need them.
Operation manual, inverters and film threading for each series.